Your own record of refunds, remakes, and comped items adds up the cost of wrong orders every day, building a continuous picture of the store's accuracy. Each month or quarter that cost holds at or below the store's own normal, you pay the crew an accuracy bonus. A mistake is never pinned on anyone by name. Sustained accuracy is noticed by name.
Every amount here is a Client setting, shown with example numbers.
This is not a one-day rule like the closing hour. It runs continuously and pays at the end of each month or quarter. You set what a period pays, and whether the period is a month or a quarter. The bar is the store's own normal, computed from the whole record, so the crew is asked to match their own history or do better, never to be perfect.
Nobody checks anybody. WaveWage reads the refunds, remakes, and comped items the store already records and adds up what wrong orders cost that day. The guest who forgot to ask for no onions is already inside the store's normal, because they were inside it last month too. No day pays and no day banks; the record simply builds.
Everyone sees the same three things on their own phone: how the store is doing against its own normal this period, what the period pays if it holds, and how much of the period is left. The maker, the cashier, and the expeditor are in the same bonus, so the person filling the bag and the person checking it want the same thing.
At month or quarter close, WaveWage compares the period's cost of wrong orders against the store's own normal for the same span. If it holds, the bonus you set splits pro-rata by hours worked in the period and goes into payroll as a WaveWage bonus paycode, one line per person, verified on the way back.
The last hour before close pays the crew working it.
Chosen items add a share of each sale to the pool.
Guests' own words, read in full, counted as wins and mistakes.
Showing up earns each person from their own record, paid alone.
An hour clears its expected number, the crew shares the dollars above.
Each completed job pays the person who did it.
The whole pipeline, ticket to paycheck.
We connect your systems and write your first rules with you, and the demo is free and unlimited until your POS is connected. Once you're live, plans run $3 to $5 per active employee. No new hardware, and payroll runs exactly like it always has.
An example month at a pita shop, September. The record already on file, 92 days of refunds, remakes, and comps, gives the store its own normal: $20.16 a day, $604.80 for the month. The Client's example Order Accuracy terms: a monthly period and a $600 accuracy bonus when the month holds at or below that normal. Day by day September fills in, each day's cost of wrong orders written into the calendar, each error weighed by its own dollars. No day pays; the month pays at its close. Priya's phone shows where the store stands against its normal, what the month pays if it holds, Priya's own hours, and the days left. The month closes at $567.97, holding, and the $600 goes to payroll as 10 lines split by the 1,047.5 hours the crew worked in it.
01You set the bonus and pick the period.